Our Services

We are committed to your success!

Overview

At Tremolo® Software, we strongly believe that customer success is only achieved by combining great products with great people.

To make sure this combination is met for every single customer engagement, we regularly go 'the extra mile' to make sure our products meet our clients' requirements and ensure our customers have the necessary tools and knowledge at hand to adopt our products at optimal levels.

To achieve this objective we strive to offer continuous support in the following ways...

Project Management

The build stage to the live product

From the word go you will be allocated a dedicated Project Manager who will listen to your requirements and challenges, before offering a solution to your problem. Your Project Manager will then manage the 'build' phase of the project, and provide you with on-going support.

Content Management

To make your life easier

At Tremolo Software, we aim to minimise the headache of finding the time, staff and expertise to create content. Our Professional Services team can take the strain and act as your extended team, guaranteeing an 'always-on' approach and leveraging domain knowledge and best practices. This includes:

  • Loading your content into the system
  • Translating content into 27 languages
  • Sourcing industry news
  • Giving tips on the best content, best format and best frequency to use

Customer Council

Keeping our customers in the loop

At Tremolo Software, we feel that it is important to involve our clients in everything we do, so to achieve this, we host quarterly calls with all of our customers to:

  • Provide an overview of industry trends
  • Share our roadmap and product plans
  • Listen to customer requirements and ideas
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